We help service business owners increase profitability, install systems, develop leaders, and create businesses that are worth more tomorrow than they are today.
Most service businesses don't fail because of bad work. They stall because everything still runs through the owner.
You are the business. Nothing moves, gets approved, or gets done unless you're involved. Vacation is a myth.
Your team is capable, but they default to you for every decision. You're managing adults like they're new hires — every day.
Adding revenue adds stress. More customers means more fires, more calls, more you — not more profit or freedom.
You know how everything works, but no one else does. That knowledge is a liability, not an asset.
You were the best technician. Now you're buried in payroll, scheduling, and personnel problems.
A business that needs you every day isn't worth what you think. What you've built has value — but only if it runs without you.
We don't consult from a distance. We work alongside you to build systems, install accountability, and reduce your dependence on yourself.
A structured diagnostic that reveals where your business is leaking profit, time, and people.
We take the gaps identified in the assessment and build the systems, SOPs, and tools to close them.
Embedded part-time operational leadership. You get a seasoned COO without the full-time price tag.
Prepare your business for an exit, transition, or handoff — on your terms and your timeline.
Take the Back-Office Reality Check. A free 10-minute diagnostic built for service business owners. See exactly where your business stands across five critical areas.
The free Back-Office Reality Check shows you exactly where your business stands in under 10 minutes.
We talk through your results, what's stuck, and whether we're the right fit for each other.
We diagnose your business. You walk away with a 90-day plan regardless.
For clients who want sustained results, we stay engaged as your operating partner.
Terrance Gaddy founded TEG Management Group because he understands what it takes to run a service business — not from the outside looking in, but from the inside working through it.
With deep roots in business ownership and workforce development, Terrance has spent his career in the operational trenches — building systems, developing people, and turning owner-dependent businesses into organizations that run on their own.
His work with BKRSTL gave him direct insight into how trades businesses operate, what breaks down at scale, and what owners actually need to grow without burning out.
30 minutes. Free. No pitch. You'll leave with clarity about your business whether or not we work together.
Pick a time that works for you. You'll get a confirmation and Zoom link instantly.
Book a Strategy Call →Not sure if we're a fit yet?
Take the free Back-Office Reality Check first. Get your score in 10 minutes.
Take the Free Assessment →St. Louis Metro Area
Serving service businesses across the region
A 30-minute conversation about your business, what's working, what isn't, and what you're trying to build. You'll leave with clarity — not a sales pitch.
Start with the free assessment or book a strategy call directly. Either way, you'll leave with clarity.
Book Your Strategy Call Take the Free Assessment